#Sunny's Tokyo Renting Notes2026/10/12

10 Things to Check When Viewing an Apartment in Japan (That Photos Won't Show You)

By Sunny, Licensed Real Estate Agent in Japan (Takken)

In short

At a viewing, focus on what photos can't show: sunlight and airflow, sound insulation and nearby noise, water pressure and hot water, phone signal, space for a washing machine and fridge, outlet locations, storage, the state of the garbage area, the real walking time to the station, and what the area feels like at night. If you can't go in person, ask the agent to check these by video call or photos.

Hi, I'm Sunny. This week is all about the viewing — what Japanese agents call naiken. Listing photos always look great, but a lot of what makes a place comfortable only shows up when you're standing in it.

10 things to check at a viewing

  • 1. Light and airflow: which way the windows face, and whether a building blocks them
  • 2. Noise: how thin the walls feel, and whether you're next to a main road or railway
  • 3. Water pressure and hot water: run the tap and the shower
  • 4. Phone signal: check your bars inside the room, especially on low floors and in corners
  • 5. Washing machine space: is there an indoor spot, and will your machine fit?
  • 6. Fridge and appliance space: measure the width and check where the outlets are
  • 7. Storage: is the closet big and deep enough?
  • 8. The garbage area: how tidy it is says a lot about how the building is managed
  • 9. The real walk to the station: walk it yourself, hills and traffic lights included
  • 10. The area at night: street lights, foot traffic, nearby shops — visit after dark if you can

Things worth doing while you're there

WhatWhyBring
MeasureYou'll need sizes for curtains, a washer and a fridgeTape measure
Take photos or videoEasier to compare places laterPhone
Look at shared areasMailboxes, corridors and bike parking show how well it's managed—
Note questionsHave the agent ask the landlord before you applyNotes app

If you can't be there in person

If you're still abroad, ask the agent to check by video call or to send photos and video. Send them the list above and ask them to go through it item by item — it's much more reliable than the listing photos. A video call still won't tell you about smells or damp, so ask the agent to describe those in words.

Sunny's takeaway

A viewing often lasts only ten or fifteen minutes, so decide what you're going to check before you walk in. Washer and fridge sizes and phone signal in particular are hard to fix once you've moved in. See you next week!

Further reading

→Can You Sign a Lease in Japan Before You Arrive (From Overseas)?→Empty Means Empty: What You Still Have to Buy Before You Move In in Japan→What Does It Really Cost to Move Into an Apartment in Japan? A Real Tokyo Quote, Line by Line→Can You Rent an Apartment in Japan Without Speaking Japanese?

When you've found a place you want to see, talk to ieree. Find a listing you like on SUUMO or any other site and bring it to us — our agency fee is ¥0 to 0.3 months' rent plus tax, and you can chat with us on LINE in English, including about what to check at the viewing.

About the author

SunnyLicensed Real Estate Agent in Japan (Takken)

Originally from Taiwan, Sunny has lived in Japan for 17 years and holds Japan's national real estate license (Takken). Having started renting in Japan from scratch as a foreigner, Sunny now helps international tenants find homes in Tokyo with ieree, writes the weekly “Sunny's Tokyo Renting Notes,” and co-hosts the bilingual running podcast RunChat.jp.

Reviewed by the ieree editorial team (licensed Japanese real estate agent)

Frequently asked questions

Q.Do I need an appointment to view an apartment in Japan?

Usually, yes — through an agent. The keys are often held by the management company, so the agent books a time and comes with you. If someone still lives there, you typically can't go inside until they've moved out.

Q.Can I take photos and measurements during a viewing?

In most cases, yes — just mention it to the agent first. Bring a tape measure for the washer space, fridge space and windows (for curtains); it saves a lot of trouble when you buy furniture and appliances.

Q.I'm overseas and can't attend the viewing. What can I do?

Ask the agent to check by video call, or to send photos and video. Give them a list of what you want checked — water pressure, phone signal, the view from the window, street noise — and you'll get a far better picture than from the listing photos alone.

Q.If I spot a problem, can I ask the landlord to fix it?

You can ask through the agent before you apply. Broken equipment or obvious damage can sometimes be dealt with before you move in, but whether it's fixed and who pays depends on the landlord and the contract — keep a written record or message of whatever is agreed.

Renting in Tokyo, made simple

Find your Tokyo apartment with ieree

Brokerage fees from ¥0 when you find the place yourself. Chat with us on LINE — support for foreign tenants.